Privacy Policy

Last updated: February 2025

Ruelland Inc. is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our demo equipment waiver system.

Data We Collect

We collect the following information when you complete a demo equipment waiver:

Data FieldWhy We Collect It
NameTo identify you on the waiver and personalize equipment tags
Address, City, Province, Postal CodeTo contact you if equipment issues arise and as a standard waiver requirement
Phone NumberTo reach you during the demo event if needed
Email AddressTo send waiver confirmation and follow-up communications (if you consent)
WeightTo calculate your safe DIN binding release setting according to ISO 11088 standards
HeightTo calculate your safe DIN binding release setting according to ISO 11088 standards
AgeTo adjust DIN calculation (different standards apply for youth) and require parental consent if under 18
Boot Sole LengthTo verify binding compatibility and print on equipment tags
Skier Type (I/II/III)To adjust DIN based on your skiing style and risk tolerance per ISO 11088
SignatureTo provide legal proof of waiver acceptance
Parent/Guardian SignatureLegal requirement for participants under 18 years of age
IP Address & Device InformationTo create an audit trail proving when and where the waiver was signed, providing legal protection for both parties

Purpose of Data Collection

Your data is collected for the following purposes:

  • Calculating safe ski binding release settings (DIN) to help prevent injury
  • Creating a legal waiver record for the demo equipment you use
  • Managing demo events and equipment distribution
  • Contacting you regarding the equipment you borrowed or future events (only with your consent)

Legal Basis

We process your personal data based on:

  • Your explicit consent (provided when you check the consent boxes)
  • Legitimate interest in ensuring your safety through proper equipment settings
  • Legal obligation to maintain waiver records

Data Retention

Waiver records are retained for 3 years from the date of the demo event. This retention period aligns with Quebec's standard liability period for personal injury claims. After this period, your data will be securely deleted.

Data Sharing

Your personal data may be shared with:

  • Ruelland Inc. staff members who manage demo events
  • Demo event organizers at ski resorts where events are held
  • Groupe Rossignol (our brand partner) for equipment warranty and safety purposes

We do not sell your personal data to third parties.

Your Rights

Under Quebec privacy law (Law 25) and applicable regulations, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (subject to legal retention requirements)
  • Withdraw your consent at any time
  • File a complaint with the Commission d'accès à l'information du Québec

Data Security

We protect your data through:

  • Encrypted transmission via HTTPS
  • Secure storage with access controls
  • Limited access to authorized personnel only

Contact Us

For privacy inquiries, data access requests, or to exercise your rights, contact us at:

Email: martin@ruelland.com

Phone: 418 849 4547

Address: Ruelland Inc., Lac-Beauport, QC, Canada